Solifacet vs Polygon
Solifacet is a marketplace for fine jewelry and precious stones that holds no inventory, sells nothing of its own, and provides founder-led inspection and customer service. Polygon is an established B2B jewelry network founded in 1984 that enables retail jewelers, wholesalers, and gemologists to source inventory and share industry knowledge.
Buying Fine Jewelry, Compared
| Dimension | Solifacet | Polygon |
|---|---|---|
| Primary platform purpose | Consumer marketplace where retail buyers purchase verified fine jewelry from vetted independent sellers. | B2B community network and inventory sourcing platform exclusively for jewelry industry professionals. |
| Who can access and buy? | Open to all retail consumers looking to buy verified fine jewelry. | Trade-only — see their site for membership terms; restricted strictly to verified jewelry trade professionals. |
| Inventory & listing structure | Finished fine jewelry, heirloom estate pieces, and precious stones listed at transparent prices. | Wholesale listings of loose diamonds, colored stones, estate pieces, and bench jewelry tools. |
| What gets checked before listing | The founder personally inspects each piece in person to confirm it exists, matches its description, and is in the stated condition, and checks any certificates or paperwork. (Small accent stones and melee diamonds are not individually lab-inspected). | Polygon verifies commercial business licenses and trade credit references before granting member access. |
| Buyer protection / transaction terms | Founder-led resolution handled personally case by case, including covering costs out of pocket when warranted, backed by confirmed written purchase terms. | Community peer reputation and internal industry grievance procedures govern member disputes. |
| Returns | Returns: 3-day window for approved claims (counterfeit or not-as-described, with valid proof). No change-of-mind returns. | Determined bilaterally between member businesses based on industry memo standards. |
| Certificates / provenance | Certificates and supporting documentation are checked by the founder when applicable before listing. | Member sellers provide independent gemological lab reports and appraisal documentation directly. |
| Human support | Customer service is handled directly and personally by the founder, not a ticket queue or outsourced support team. | B2B membership coordinators and technical forum administrators based in Montreal. |
| Shipping & insurance | Sellers ship within 48 hours of sale. Shipments are insured through the carrier, with tracking; shipping is paid by the buyer and included in the piece's price. | Commercial insured shipping coordinated directly between member jewelers and suppliers. |
| Pricing model | The price you see is the price you pay, with no added buyer fees or hidden checkout surcharges. | Wholesale dealer pricing accessible exclusively behind member login. |
How verification works at Solifacet
Before a piece lists, the founder personally goes to the seller, inspects the piece in person — it exists, it matches its description, its condition is as stated — and checks the certification and papers that come with it.
What Solifacet does not do, stated plainly: melee diamonds and small accent stones are not individually lab-inspected. Inspecting each one costs more than the margin on the piece, so the industry standard is not to verify those individually. Solifacet does not claim otherwise.
If a piece turns out not to be as described, Solifacet handles it personally, case by case, and makes it right — including covering costs out of pocket when the situation warrants it. Customer service is founder-led, not an automated ticket queue.
What Solifacet Is Building (Planned): a verification partner facility that will inspect every piece before it ships.
Where Solifacet differs
Polygon has been a trusted trade-only backbone for independent brick-and-mortar jewelers since 1984, facilitating wholesale diamond sourcing and peer discussions between vetted professionals. Because Polygon is strictly closed to the general public, retail buyers cannot shop there. Solifacet provides a consumer-facing marketplace where retail buyers can discover verified fine jewelry from vetted independent sellers, with every piece inspected in person by the founder.
Questions & Answers
Solifacet vs Polygon — What Is the Difference?
Polygon is a trade-only network for licensed retail jewelers and gem suppliers. Solifacet is a curated consumer marketplace where retail buyers purchase fine jewelry verified in person by the founder.
What does 'verified' mean on Solifacet?
On Solifacet, verified means the founder physically travels to the seller, inspects the piece and documentation, and confirms condition before listing. Melee diamonds are not individually lab tested.
What is Solifacet's return policy?
Returns: 3-day window for approved claims (counterfeit or not-as-described, with valid proof). No change-of-mind returns.
Can consumers join Polygon?
No. Polygon requires verified business credentials, trade references, and professional jewelry industry licensing to qualify for membership.
More Polygon's category comparisons
Policies change. Competitor details on this page were checked against Polygon's published policies on October 16, 2026. Always confirm the current policy on the platform's own site.